TAROMAYA Strict Expert Conduct Service Agreement

This Agreement becomes legally effective on the date of registration and digital acceptance (“Effective Date”).

1. Company details

The Company (“TAROMAYA”) details shall be completed and maintained by the authorized representative:

• Registered office address: As notified by the Company.
• Email: As notified by the Company.
• Authorized representative: As notified by the Company.

2. Expert details form

The Expert must compulsorily submit the following verified details before activation:

• Full real name (as per Aadhaar card)
• Father’s / Mother’s name
• Date of birth
• Permanent address and current address
• Aadhaar card number and PAN card number
• Email ID and phone number
• Emergency contact number
• Educational qualification / certification details (degree, institute, year, specialization, professional certification, and certificate copy)
• Recent passport-size photograph

3. Bank account details

The Expert must provide verified bank account details including account holder name, bank name, account number, IFSC code, branch name, UPI ID (if any), and a cancelled cheque image.

4. Expert category form

The Expert must compulsorily declare service categories, years of experience, primary expertise, languages known, preferred consultation mode (chat and/or call), preferred working shifts, working timings, preferred working hours per day, and weekly off day preference.

Available categories include: Astrologer, Numerologist, Tarot Reader, Vastu Consultant, Reiki Healer, Spiritual Healer, Relationship Consultant, Career Consultant, Gemstone Consultant, Palm Reader, Face Reader, Psychic Reader, Manifestation Coach, Life Coach, Meditation Coach, Energy Healer, and Other (as specified).

5. Compensation & working declaration

Expert compensation, salary date, daily duty hours, working timing, weekly holidays, and contract duration minimum shall be determined and communicated by the Company.

The Expert must clearly declare one of the following:

• Working solely with TAROMAYA — hourly and monthly performance-based increments may be provided; priority ranking and promotion eligibility may apply.
• Working with other firms / websites / platforms — no exclusive increment benefits shall apply; no special performance increment shall be guaranteed.

If the Expert falsely declares exclusive/sole working status with TAROMAYA and is later found working with other firms, websites, or platforms, then:

• such declaration shall be treated as misleading information;
• the Expert may face immediate suspension or termination;
• penalty charges of Rs. 50,000 may be imposed by the Company;
• legal action may also be initiated if required.

6. Performance & increment policy

If the Expert works 8 hours per day for 28 working days, total monthly working hours equal 224 hours. Eligibility working hours and increment slabs shall be decided by the Company based on consistency, discipline, attendance, customer reviews, professionalism, quality of consultation, company compliance, and performance evaluation.

1. Increment eligibility per completed monthly hours shall apply as determined by the Company.
2. Higher slab performance may unlock additional growth eligibility and expert level eligibility.
3. To qualify under “Expert Category”, minimum 700 hours every month is required.
4. To qualify under “PRO EXPERT CATEGORY”, the Expert must complete required hours continuously for the period specified by the Company.
5. Upon successful qualification, per-minute income structure may increase progressively based on company evaluation, quality score, retention score, customer feedback, and consistency.
6. Performance increments are fully subject to client ratings, attendance, professionalism, quality score, company policies, and compliance behavior.

TAROMAYA reserves the complete right to approve, pause, reject, or remove increments at its discretion.

7. Expert conduct

The Expert strictly agrees:

1. To maintain respectful and professional communication with all customers.
2. Not to use abusive language, threatening language, manipulative fear tactics, harassment, vulgarity, emotional exploitation, or false guarantees.
3. That any misbehavior, rude conduct, misconduct, or misuse of language with customers may result in penalties, suspension, deduction of payment, or permanent termination.
4. Never to force clients for personal payments, redirect clients outside TAROMAYA, exchange private relationships with company clients, share personal contact details without authorization, or misuse emotional vulnerability of customers.
5. Not to claim false spiritual powers, guaranteed results, black magic threats, or guaranteed marriage, health, or financial outcomes.

8. Confidentiality & data protection

The Expert acknowledges that all customer data and TAROMAYA internal systems are strictly confidential. Confidential information includes client phone numbers, personal chats, payment details, business systems, pricing, internal training, marketing methods, company strategies, scripts, and session records.

The Expert strictly agrees not to leak personal information, save customer numbers for personal use, contact company clients personally, transfer customers outside the company, or misuse the company database.

Any leakage of personal information, private connection with company clients, or misuse of confidential data shall result in immediate termination, penalty charges of Rs. 1,00,000 (One Lakh Rupees), and legal proceedings under applicable Indian laws.

9. Non-competition & client protection

During the agreement period and for the period specified by the Company after termination, the Expert shall not poach company customers, transfer company leads, redirect users to personal accounts, use company reputation for personal business, or misuse TAROMAYA branding. Violation may result in legal action and financial recovery.

10. Payment terms

1. Monthly payments shall be processed on or before the date determined by the Company.
2. Payments may be held in case of complaints, misconduct, fraud, policy violations, incomplete work, or legal disputes.
3. TAROMAYA reserves the right to deduct refunds, penalties, damages, or losses caused by the Expert.

11. Termination policy

TAROMAYA reserves the right to immediately terminate the Expert without prior notice in cases involving misconduct, abusive behavior, customer manipulation, fake commitments, fraud, leakage of confidential information, illegal activities, company reputation damage, client diversion, payment diversion, harassment, or policy violations.

Upon termination: system access shall be revoked immediately; pending dues may be adjusted against damages; company data must be deleted or returned.

12. Legal liability

The Expert shall be personally responsible for any fraud, misrepresentation, illegal promises, customer disputes, financial misconduct, legal violations, intellectual property misuse, or data leakage. TAROMAYA shall have the right to initiate civil proceedings, criminal proceedings, monetary recovery, and injunction actions under Indian law.

13. Electronic acceptance

The Expert agrees that digital approval, online acceptance, OTP verification, email confirmation, dashboard acceptance, or electronic signature shall be treated as legally valid acceptance of this Agreement and shall be considered duly signed under applicable Indian Information Technology laws.

14. Declaration

At registration you must confirm that you have read and agree to this Agreement, including that you are 18 years or older, your details are true, you will follow TAROMAYA policies, and you accept disciplinary and legal consequences for violations. Digital acceptance is legally valid under applicable Indian Information Technology laws.

15. Signature section

Upon digital registration, your online acceptance constitutes your signature as Expert. Company authorized signatory details shall be maintained on record by TAROMAYA.

Expert registration